When I shopped at Jabong.com

I have never shopped online except for buying movie tickets or travel tickets. The sheer experience of feeling the products with bare hands and looking at the various options at a store outlet gives me more confidence about the shopping deal. However, when I got an opportunity to shop with Jabong.com, I decided to give it a try since I had heard positive reviews about their shopping portal.

The portal did not disappoint me. From watches, shoes and wallets to clothes, jewellery and toys, this portal has something for everyone-men, women and kids. You can even buy home furnishing and decor items. You can view the product from various angles, including close-ups, to give you the actual feel of the product. The clothes section also displays the range of colours in which the displayed piece is available along with the sizes. You also have the luxury of choosing between multiple brands for the line of products.

I am wary of purchasing clothes online for the fear of ordering a wrong size. Yes, they do have a 30-day return policy during which the product can be exchanged. Terms and conditions apply. However, I was not ready for even that kind of a risk and decided to go with a safe bet-bags/wallets. I found this smart wallet which was priced at a little higher than the amount of the gift voucher I had. I hesitated just a bit and went ahead with the purchase. The payment interface was to be completed in 3 easy steps. I punched in the code and opted for cash on delivery for the remaining amount. However, due to some technical issues, the order could not be placed. But, the customer service promptly called me in a couple of hours, rectified the issue from their end and sent the product on its way to me.

I was quite impressed with the professional manner in which Jabong.com handles their product delivery. I was kept updated of the shipping details and its status through timely SMSes. The icing on the cake was the time of delivery. Although the site gives a window of 2-5 working days, I received my parcel the next day itself. The actual product matched the pictures on the site perfectly, giving no room for any complaints.



As a first-time shopper, I would rate the experience as quite good. I quite liked the hassle-free procedure. Online shopping is definitely a boon for people who like to browse and shop at their own convenience without the hassles of juggling through a crowded mall or market and the standing in long queues to bill the products. Do give it a try.

P.S: The views are completely based on my personal experience and is not a paid review.

94 comments:

  1. Hey I shopped at having too. The shopping exp as you've enrolled was good. Although I was not so happy with the product. I'd ordered a mangalsutra and earrings that took my fancy and found that it was way too small and fragile for my expectations. Anyway I ordered it just before coming here so didn't want to get in the hassle of returning it. But yeah the from the start to finish they were bang in with the service, email SMS phone call to confirm everything. And mine was COD payment. I am vary of suing through credit/debit cards since I've had bad exp with that before.

    ReplyDelete
    Replies
    1. I was also eyeing some jewellery but decided against it and played it safe. I'm an indecisive shopper and might have doubts after the order is placed. Hence I've shied away from online shopping, so far ;-)

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  2. Jabong* not having , mentioned* not enrolled and using* not suing!!! This iPod and it's auto correction feature! :/

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  3. nice to hear about this one...I generally use amazon.com for online shopping here but for sending stuff in India I used infibeam and ndtv shopping so far....they have also been quite good...next time I ll try this one :-)

    ReplyDelete
    Replies
    1. This is my first time with an online shopping portal..try it next time and let me know.

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  4. I have always been very scared of online shopping till now... but your experience makes me want to try it now !!

    ReplyDelete
    Replies
    1. same here..but it seemed cool in the end :-)

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  5. I am still doing only flipkart eh? I should expand my horizons?

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  6. Awesome after this blog ;) spent loads of time sufing Jabong!

    ReplyDelete
    Replies
    1. hehehe...so sweet. So, did you buy anything??

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  7. Glad that you had a nice experience. my online shopping limits to flipkart and I find it quite good. :) Will sometime try out jabong too.

    Keirthana

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  8. good experience huh? i do a lot of online shopping but never tried jabong. my neighbour keeps buying stuff from there and i see the empty cartons/packages thrown near the trash the next morning :)

    ReplyDelete
    Replies
    1. hehe..seems like your neighbour is quite a fan of Jabong. Maybe you can check out their products. Service and delivery-wise they do a neat job.

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    2. I just shopped with them last week and was super-impressed. I ordered stuff at 8 pm one day and it arrived at 2 pm the next day :)) Talk about speed!

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  9. The packaging does look impressive and a nice wallet :)

    ReplyDelete
    Replies
    1. Thanks, Jayashree! you are the only one who seems to have noticed the wallet ;-)

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  10. Wow this is good, thanks for sharing :)

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  11. have not tried it that much.. amazon works for me


    Bikram's

    ReplyDelete
    Replies
    1. ya..everyone has their comfort zones..I never actually shop online, so can't say which is better..:-)

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  12. Am a bit skeptical to buy anything but books online. Must try other stuff too.

    ReplyDelete
    Replies
    1. Me too, actually..but yeah, you can try for things that may not require an exchange..

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  13. I haven't bought any through such sites but my daughters tell me that for certain things like dress or footwear where you have to try out,online shopping may not be desirable.One can buy branded electronic goods,books and such if there is price advantage.Individual experiences vary.

    ReplyDelete
    Replies
    1. True. I cannot be sure about dresses and footwear unless I try before buying. But yes, one can buy books or other stuff that may not require an exchange unless it is damaged or something.

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  14. looks like your experience was good too.

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  15. The wallet is nice :) I haven't yet tried Jabong but now I think I should go ahead.

    ReplyDelete
  16. I first started shopping online with Flipkart for books .. I am slowly moving on to other products now .. It sure is hassle free and really convenient .. What with the city traffic locking you up for quite some time and finding a parking space in the mall and paying a bomb for it too ..
    Sitting in the comfort of home and shopping at leisure is really cozy .. And yes, the deliveries are always before time!

    ReplyDelete
    Replies
    1. oh is it? but are you comfortable with apparels and footwear as well?
      Surely, this gives a respite from the mad traffic but I have my reservations for stuff that need to be tried out before a purchase and I am not a sure shopper that can decide by just looking at a piece. I need to be convinced that it looks good on me :-)

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    2. I have'nt tried apparel and footwear .. Am also not for shopping online when it comes to stuff that need to be tried on b4 buying :)

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    3. Hey Uma, thanks to this post, I found a perfect gift that I was looking for at Jabong.com!
      I was looking through various online portals and then I suddenly remembered your post and checked out jabong. They delivered the next day itself :)

      Delete
    4. Hey, that's a good thing! yay! to that :-)

      Delete
  17. Well, even I am a bit hesitant about shopping online. Will try something after reading this!!

    ReplyDelete
  18. the shopping experience was a good one ..

    ReplyDelete
  19. jabong well done. good stuff... well writn above. I wish to work for your company. Its wonderful.. Wish you best of luck.

    ReplyDelete
  20. Great review.And i agree that jabong.com is the best place to shop from.Even going to mall dosent compare to the kind of selection you get in jabong.com.

    ReplyDelete
  21. Jabong has great product. I got my products faster than expected. Awesome 2 days delivery.and the customer care people are very good .

    ReplyDelete
  22. Great luck on your first attempt.Nyc haul.

    ReplyDelete
  23. jabong has the best collection of T-shirts and jeans. I shop allot from Jabong.com. u guys rock.

    ReplyDelete
    Replies
    1. good to know that you are a frequent and satisfied customer at Jabong, Abhi!

      Delete
  24. Thanks for the review. I will check out this site!

    ReplyDelete
  25. Great review,even I love shopping from jabong.

    ReplyDelete
    Replies
    1. Thanks, Anon! happy to know about your experience too.

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  26. Jabong has great product and also provide the coupon , sales offer.Rely great

    ReplyDelete
    Replies
    1. We have a lot of satisfied and happy customers here :-)

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  27. Did u hear? jabong has started a blog contest

    ReplyDelete
    Replies
    1. oh, is it? will check it out. Thanks for letting me know, Khushi!

      Delete
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